  {"id":53,"date":"2024-05-28T16:24:20","date_gmt":"2024-05-28T16:24:20","guid":{"rendered":"https:\/\/www.mtsu.edu\/parents\/?page_id=53"},"modified":"2026-04-17T17:49:50","modified_gmt":"2026-04-17T17:49:50","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.mtsu.edu\/parents\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<p>To find answers to frequently asked questions, select from:<\/p>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-block accordion expandable-group expandable-group-lightblock\" id=\"newExpandable\">\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingmt-one-stop\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablemt-one-stop\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablemt-one-stop\">MT One Stop<\/button><\/h2><div id=\"collapsenewExpandablemt-one-stop\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingmt-one-stop\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p>Answers to the following questions and topics can be found on the&nbsp;<a href=\"https:\/\/www.mtsu.edu\/one-stop\/\">MT One Stop website<\/a>:<\/p>\n\n\n\n<p>MT One Stop<br>Student Services &amp; Admissions Center, Room 210<br>Phone: 615-898-2111<br>Fax: 615-904-8423<br>Email:&nbsp;<a href=\"mailto:mtonestop@mtsu.edu\">mtonestop@mtsu.edu<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"150\" src=\"https:\/\/www.mtsu.edu\/parents\/wp-content\/uploads\/sites\/73\/2024\/05\/parents11.jpg\" alt=\"student with adult\" class=\"wp-image-55\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Tuition:<\/h3>\n\n\n\n<ul class=\"is-style-compact-list wp-block-list\">\n<li>How much is tuition at MTSU?<\/li>\n\n\n\n<li>Where\/how can tuition be paid?<\/li>\n\n\n\n<li>When are the fee payment deadlines?<\/li>\n\n\n\n<li>When are bills available?<\/li>\n\n\n\n<li>How do I receive a financial aid refund?<\/li>\n\n\n\n<li>How do I set up an Installment Payment Plan?<\/li>\n\n\n\n<li>Are tuition discounts available?<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Financial Aid:<\/h3>\n\n\n\n<ul class=\"is-style-compact-list wp-block-list\">\n<li>How\/when should my student apply for scholarships?<\/li>\n\n\n\n<li>What is the financial aid verification process and how do we complete it if we\u2019re chosen?<\/li>\n\n\n\n<li>How is the amount of aid a student can receive determined?<\/li>\n\n\n\n<li>What are the loan options for my student and myself?<\/li>\n\n\n\n<li>For what reasons may financial aid awards be adjusted?<\/li>\n\n\n\n<li>How is Satisfactory Academic Progress determined?<\/li>\n\n\n\n<li>What are the eligibility requirements for Tennessee Education Lottery Scholarship Program (TELS)?<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"150\" src=\"https:\/\/www.mtsu.edu\/parents\/wp-content\/uploads\/sites\/73\/2024\/05\/parents6.jpg\" alt=\"student with parent\" class=\"wp-image-56\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Registration:<\/h3>\n\n\n\n<ul class=\"is-style-compact-list wp-block-list\">\n<li>Where\u00a0can I view the finals schedule?<\/li>\n\n\n\n<li>When is my student&#8217;s assigned registration time?<\/li>\n\n\n\n<li>Where is the Drop\/Add Late Registration Form located?<\/li>\n\n\n\n<li>Where can my student go to change his\/her major?<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Grades &amp; Transcripts:<\/h3>\n\n\n\n<ul class=\"is-style-compact-list wp-block-list\">\n<li>Where are grades posted?<\/li>\n\n\n\n<li>What does my student need to do if he\/she needs to repeat a course?<\/li>\n\n\n\n<li>What happens is my student gets notification regarding academic probation or suspension?<\/li>\n\n\n\n<li>Where can my student get a copy of his\/her transcript?<\/li>\n\n\n\n<li>Where can my student get proof of enrollment at MTSU?<\/li>\n\n\n\n<li>Where can we get graduation information?<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingmt-dining\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablemt-dining\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablemt-dining\">MT Dining<\/button><\/h2><div id=\"collapsenewExpandablemt-dining\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingmt-dining\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p><br>Answers to the following questions regarding meals on campus can be found at the\u00a0<a href=\"http:\/\/www.mtdining.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">MT Dining website<\/a>:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"150\" src=\"https:\/\/www.mtsu.edu\/parents\/wp-content\/uploads\/sites\/73\/2024\/05\/parents4.jpg\" alt=\"student with parent\" class=\"wp-image-57\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"is-style-compact-list wp-block-list\">\n<li>What is a &#8220;meal plan&#8221;?<\/li>\n\n\n\n<li>What are &#8220;FlexBucks&#8221;?<\/li>\n\n\n\n<li>Where can meal plans be used?<\/li>\n\n\n\n<li>Where are McCallie\u00a0and Raider Zone located on campus?<\/li>\n\n\n\n<li>Where is the KUC Grill located?<\/li>\n\n\n\n<li>Where are the PODs\u00a0located?<\/li>\n\n\n\n<li>What is meal equivalency?<\/li>\n\n\n\n<li>Is my student able to switch to a different meal plan once one has already been purchased?<\/li>\n\n\n\n<li>What are the options provided to accommodate for dietary restrictions or needs?<\/li>\n\n\n\n<li>What if my student does not use any or all of their meal plan?<\/li>\n\n\n\n<li>What if I want to treat my student with something special for his\/her birthday, special occasion, or a little gift \u201cjust because?<\/li>\n<\/ul>\n\n\n\n<p>For further information, contact MT Dining Services:<\/p>\n\n\n\n<p>Office: KUC 202&nbsp;<br>Office hours: 8:00 a.m. &#8211; 4:30 p.m. Monday-Friday<br>Phone number: (615) 898-2675<\/p>\n\n\n\n<p><em>(Please check the site for all up-to-date information on dining services and to submit your comments, questions, and suggestions.)<br><\/em><em>Meal Plans and&nbsp;their uses are subject to change. Please contact MT Dining to verify or if you have questions.<\/em><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headinghousing-and-residential-life\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandablehousing-and-residential-life\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandablehousing-and-residential-life\">Housing and Residential Life<\/button><\/h2><div id=\"collapsenewExpandablehousing-and-residential-life\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headinghousing-and-residential-life\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p><br>Answers to the following questions can be found at the\u00a0<a href=\"https:\/\/www.mtsu.edu\/living-on-campus\/\">Housing &amp; Residential Life website<\/a>:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"150\" src=\"https:\/\/www.mtsu.edu\/parents\/wp-content\/uploads\/sites\/73\/2024\/05\/parents10.jpg\" alt=\"family on campus\" class=\"wp-image-58\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"is-style-compact-list wp-block-list\">\n<li>Are students required to live on campus?<\/li>\n\n\n\n<li>What does signing the housing and residential life license agreement mean?<\/li>\n\n\n\n<li>Can students request a particular roommate?<\/li>\n\n\n\n<li>When will students know who their roommate will be?<\/li>\n\n\n\n<li>When will students know their room assignments?<\/li>\n\n\n\n<li>What if students want to change rooms, roommates, or halls after they have arrived on campus?<\/li>\n\n\n\n<li>What should students bring to campus?<\/li>\n\n\n\n<li>Are there items that students are prohibited from having in the residence halls?<\/li>\n\n\n\n<li>When can\u00a0students move into the halls for the fall semester?<\/li>\n\n\n\n<li>What should students know about safety and security in on-campus housing?<\/li>\n\n\n\n<li>What should residents know about fire safety?<br><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mtsu-blocks-expandable-item accordion-item expandable-heading expandable-heading-lightblock\"><h2 class=\"accordion-header\" id=\"headingparking-and-transportation-services\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapsenewExpandableparking-and-transportation-services\" aria-expanded=\"false\" aria-controls=\"collapsenewExpandableparking-and-transportation-services\">Parking and Transportation Services<\/button><\/h2><div id=\"collapsenewExpandableparking-and-transportation-services\" class=\"accordion-collapse collapse expandable-content expandable-content-lightblock\" aria-labelledby=\"headingparking-and-transportation-services\" data-bs-parent=\"#newExpandable\"><div class=\"accordion-body\">\n<p><br>Answers to the following questions can be found at the\u00a0<a href=\"https:\/\/www.mtsu.edu\/parking\">Parking &amp; Transportation website<\/a>:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"150\" src=\"https:\/\/www.mtsu.edu\/parents\/wp-content\/uploads\/sites\/73\/2024\/05\/parents12.jpg\" alt=\"family on campus\" class=\"wp-image-59\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"is-style-compact-list wp-block-list\">\n<li>Do visitors need a permit to park on campus?<\/li>\n\n\n\n<li>How are students&#8217; vehicles registered?<\/li>\n\n\n\n<li>How often are tickets issued?<\/li>\n\n\n\n<li>How are tickets appealed?<\/li>\n\n\n\n<li>What are some of the violations for towing\/booting a vehicle?<\/li>\n\n\n\n<li>When a vehicle is booted\/towed for having five (5) or more traffic\/parking violations in a semester, does it matter if the tickets have already been paid?<\/li>\n\n\n\n<li>What do the fees and citation fines pay for?<\/li>\n\n\n\n<li>What are Parking and Transportation Services hours?<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To find answers to frequently asked questions, select from:<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mtsu.edu\/parents\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtsu.edu\/parents\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mtsu.edu\/parents\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/parents\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/parents\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":1,"href":"https:\/\/www.mtsu.edu\/parents\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":318,"href":"https:\/\/www.mtsu.edu\/parents\/wp-json\/wp\/v2\/pages\/53\/revisions\/318"}],"wp:attachment":[{"href":"https:\/\/www.mtsu.edu\/parents\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}